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Our time is very valuable to ensure that we can provide all of out clients the best look possible, for this reason, we please ask that you be on time to all of your appointments. Please try to arrive at least 5 to 10 minutes prior to your scheduled appointments to  ensure you receive your full appointment time.

In the event that you should be tardy, we please ask that you be considerate and call to inform us of your situation so we may take necessary action or make special arrangements.

If you need to cancel or reschedule the day of your appointment, we will make every attempt to fill your spot otherwise there will be a $30 rescheduling fee that will go to your lash technician for her loss time.

In the event that you need to cancel or reschedule your appointment we ask that you please notify us 24 hours  before your appointment time.  Please text 305-336-1124 for emergencies.

All clients must have a credit card of file prior to booking an appointment for any service to garantee your appointment.

The satisfaction of our clients is our main priority. We offer prompt solutions to any problems or concerns that may occur.

Unfortunately, we do not offer refunds, credits, or exchanges for products sold or services rendered.

If for any reason you feel dissatisfied with any of our services, please bring this to management’s attention. We appreciate feedback, negative or positive, from our clients to better serve you. As a part of our service we like to provide follow-up by phone, for any questions or concerns.

Thank you in advance for your business.